1How fast will I get my answer or referral?
Written Q&A answers within 48 hours. Lawyer and agency referrals within 3 business days. Verification reports are scoped at quote — typically 5 to 15 business days depending on depth.
Tap to expand
2Who actually does the work?
Licensed mainland-China lawyers, IP agencies and vetted researchers. We choose them through internal due diligence and remain responsible for the match and the process.
Tap to expand
3What if I am not satisfied?
Before work starts: full refund. First order: if you are not satisfied with the deliverable, tell us within 14 days — we redo it once, or refund the service fee. See our Refund Policy.
Tap to expand
4Which languages do you work in?
Deliverables are written in English or Chinese. Other languages can be arranged on request. This website is available in eight languages.
Tap to expand
5How do I pay?
Bank transfer (SWIFT / FPS), AlipayHK, and card payment via Stripe. Payment details are confirmed with your quote.
Tap to expand